Friday, April 20, 2012

KIT social program guide



It was just over a year ago that we launched Twelevision here in Australia, while I was at BBDO.

It was our minimum viable product experiment in matching social data to the TV guide, and worked pretty well.

Suffice to say the game has changed in 12 months and the new KIT Social Program Guide or SPG, is in all likelyhood shortly to become the daddy of social tv applications.

Built on the same insight that led Twelevision - that people rely most on social data and influence when they are figuring out what to watch - the Kit SPG takes it up a few levels.

The SPG has also cracked the conundrum that would have been integral to Twelevision 2.0, the ability for advertisers to seamlessly sync their TV ads with an experience on the handheld device.

A nice little feature is the ability to also sync your friends comments into a timeline that matches the content so that the experience is not ruined by spoilers when watching in a time-shifted mode.

The clip is narrated by our good friend, and Global Lead Analyst at Kit, Mr Alan Wolk.

Obviously I'm double pleased to report on the Kit SPG as it has been made by Kit Digital, and Sputnik - where I work- are a division of the Kit Network and so it's in the family.

a cheap holiday in other people's misery

Unbelievably there are over 2 million (possibly even up to 4 million) men, women and children trafficked across borders - and within their own countries - every year.

These people are bought, sold and transported into slavery for sexual exploitation, sweat shops, child brides, circuses, sacrificial worship, forced begging, sale of human organs, farm labour, domestic servitude.

That last quote comes from STOP THE TRAFFIK - originally set up as a 2 year project in 2000 but now grown into a full blown international movement dedicated to bringing about the end of human trafficking.

This clip is from Amsterdam's red light district, where every year thousands of young women who think they are going to the 'Dam or elswhere to work as dancers end up doing something rather different.

This is a splendid and effective piece of détournement - a variation on a previous media , in which the newly created one has a meaning that is antagonistic or antithetical to the original. The original media work that is détourned must be somewhat familiar to the audience, so that it can appreciate the opposition of the new message.

The silence at the end of the clip as the spectators, even in their own passivity, have been forced into realising they are not in fact spectators but participants is eerie.

A stunt that that incriminates its audience - they are participants even though they imagine they are not.

It's moments like these that show the potential power of advertising as a force for good.

Thursday, April 19, 2012

i am not a consumer [revisited #241]



Perhaps the continual use of the word 'consumers' in circumstances when simply saying 'people' is by far more natural and appropriate - not to mention human - is not just the lazy habit of the unimaginative. Maybe these messages from all quarters that prompt us to think like and be 'consumers' are something more deliberate. More akin to 'priming'?

I came across the following study which appears to shine a light on a very subtle manipulation that successfully influenced behaviour in a group.

'….In their study, researchers from Northwestern University asked participants to imagine that they were one of four people sharing a common water source. In the scenario, there has been a drought, and now there is a water shortage.

Participants were put into two groups. In one group, the four people in the scenario were referred to as “consumers,” while in the other group the four people are referred to as “individuals.

After being given the facts about each person’s prior water usage, participants were then asked to rate how responsible their own character in the scenario was for the water shortage, whether they saw others in the scenario are partners or competitors in solving the water shortage problem, and how obligated they felt to be part of the solution to them problem (ie, by cutting their own water usage).

Researchers found that participants in the “consumers” condition rated themselves as less responsible, the others as competitors more than cooperators, and were less willing to be part of the solution than did participants in the “individuals” condition.

In other words, simply referring to people as “consumers” rather than “individuals” caused participants to be less generous, accept less responsibility, and to view the others as competitors rather than allies.'


If we agree that there are basically two ways to influence behaviour - to manipulate behaviour or to inspire it - then this experiment clearly falls into the former category. What's very interesting is the simplicity of the manipulation.

Thoughts > Words > actions > Habits > Values > Destiny...

Full article at beyondthepurchase.org

introducing gapjumpers



Over the last 18 months or so I met a number of students from the various Melbourne Universities who are studying or about to graduate from the various courses relating to the advertising/communications business.

The main things they want are intro's to Creative Directors, and a critical eye cast accross their portfolio (or 'book' as is the adland parlance, which as an aside is peculiar in itself inasmuch as it's a fairly elderly concept in this day and age).

In almost 100% of cases one of my main bits of 'advice' - this is a straight lift out of the Russell Davies school - is to do something else, something unique and interesting, on top of their resume and portfolio.

Writing a blog about something you are passionate about, make some films, do some sculpture or whatever.

The point being that every year hundreds of grads pass out of uni with broadly the same background, resume and percieved talent. What is the thing about 'you' - your unique bit of interestingness that means you'll get noticed.

This, of course, is not rocket science.

Interesting-ness has pretty much been subject to the same commodification as 'engagement', and 'social media' and all the rest of it.

What is hard to commoditise though, is commitment, passion and purpose.

Using one's skills for good, going beyond the call of duty, beyond the mundane (because the mundane bar has been significantly lifted in recet times).

There are some new opportunities to up your Elvis.

Enter Gapjumpers.

'What we do for students.

You demonstrate your talents and abilities by answering challenges from brands looking for non-cookie-cutter solutions. If your solution to a challenge is deemed worthy enough, it will earn an endorsement from the brand. This will serve as a significant indication of your skills and a demonstration of your work ethic and aptitude on your resume.

Unlike crowdsourcing and internships, you are in total control, you choose to accept or decline the challenge. All decisions are yours.

What’s not to like about that?'


Addressing directly the graduates dilemma - 'How can you I show that I have what it takes when I’ve never been in a professional situation as an employee to demonstrate my skills and aptitude? Gapjumpers is a new company started by good friends of Never Get Out Of The Boat, Kedar Iyer and Petar Vujosevic. They work out of Santiago in Chile, though their tentacles reach throughout the globe, and are supported by both The Chilean Government and Start-Up Chile - a program to attract world-class early stage entrepreneurs to start their businesses in Chile.

So, students. Gapjumpers are waiting to hear from you, now. Go and do something.

that's entertainment!

The jury here is still out on the new aesthetic, I've not heard a decent enough argument that there is anything of any real cultural significance emerging beyond a kind of stylistic arch-ness and wilful contrary-ness.

The whole tension between humans and machines schtick was pretty much done to the n-th degree by Kraftwerk in the 70's.

Having said that it's been a while since any kind of art 'movement' has been driven by such a intense anti-nostalgia kick so I'm still open to see what develops.

NOTE: What do I know? I'm still trying to get my head around the relational aesthetics thing that DB introduced me to some 4 or 5 years ago.

'Relational aesthetics takes as its subject the entirety of life as it is lived, or the dynamic social environment, rather than attempting mimetic representation of object removed from daily life...'

And I'm pretty sure that Weavrs is mixed up this this too.

Anyway, I'm not sure which bucket this falls into but the Scotland Yard 'wanted' app called Facewatch ID, which invites people to view and share CCTV images of petty crime suspects in their area by inputting their postcode on their smartphone or iPad struck me a being something.



It's a peculiar 'gameification' of neighbourhood watch. Spot a suspect, press the face and type in a name. Only those wanted for minor crimes such as shoplifting or anti-social behaviour are featured, it's amateur hour, or like the local, mobile and (anti) social multi-screen version of Britain's Got ASBO Talent.

'The police are seeking to identify the following individuals in respect of ongoing investigations. The individuals pictured are being sought as both persons of interest and witnesses to crimes. No inference should be drawn that any person pictured is wanted by the police for criminal activity. Facewatch Limited has been provided with the images by the police forces identified with the images and is undertaking this service on behalf of such forces.'

Of course there's always been the magnetic attraction between art and the criminal underworld. This is perhaps just our karaoke culture version.

Friday, April 13, 2012

bleacher report lifts the lid on the glasgow r*ngers debacle

There's a common notion that Americans don't 'get' football. They even call it soccer.

This is not a fair assessment, the game is a huge participation sport over there, particularly with women.

Similarly here in Australia - it's the biggest participation sport, but the pro game has never quite taken off as a spectator sport.

But back to America.

One thing the American's do 'get', very well, is the BUSINESS of sport.

I'm going to quote large this chunk from an article by Daniel O'Connell in Bleacher Report, the US's 4th largest sports media site with 25+ million monthly readers, concerning the debacle around the Glasgow R*ngers FC situation.

Yes, as an Aberdeen supporter I'm biased. There is no love lost between the supporters of the respective clubs.

But it's interesting to see that amidst the kerfuffle it takes a US sports journo to step back at the situation, take a wide view and then call it absolutely correct.

Here it goes...

'Consider then the curious case of Rangers Football Club. The most successful club in Scotland, they have won the Scottish title 54 times and claim over 100 first-class honors in their history. They attract the second-highest attendances in the SPL and their fan base probably provide the majority of the viewing public for SPL matches televised on Sky Sports and ESPN.

Despite this, Rangers is in trouble. Since the club was taken over by Craig Whyte in May 2011, they have not remitted any of the taxes due to Her Majesty’s Revenue and Customs (HMRC) in Pay as You Earn (PAYE) tax and National Insurance Contributions (NIC).

Under previous owner Sir David Murray, the club operated an Employee Benefit Trust (EBT) scheme from 2000 to 2010. This is a scheme whereby employees are paid (and taxed on) a very small percentage of their wages. The remainder is paid into a trust, which then gives “loans,” to the employee, which are non-taxable and never repaid.

This is perfectly legal, but the key word is “trust.” The employee must “trust” the employer to ensure they are paid, “loans,” from the trust. Contractual payments absolutely cannot be made through the EBT. Evidence has emerged in the public domain which suggests that Rangers players were assured in writing that they would be paid from an EBT, and that they would never have to repay the money.

HMRC maintain that the payments made to Rangers players in this period were contractual in nature, and therefore taxable. They have presented Rangers with a bill for £24m in unpaid taxes, and £12m in interest. Should the First Tier Tax tribunal find in their favour, a further penalty will be imposed, which could see the final bill reach as much as £75m.

Since at least 1999, when a similar tax dodge was operated (Rangers admit this and have committed to paying £2.8m to HMRC), Rangers has therefore used non-payment and evasion of tax to give the club a financial and sporting advantage over every other club.

That’s not all. As Rangers has made payments to players which were not included in their contracts, the players involved were not correctly registered with the national association, and so ineligible. The accepted sanction for fielding of ineligible players in soccer is for the match to be recorded as a 0-3 defeat.

Since 1999, Rangers has won the Scottish Premier League seven times, whilst fielding ineligible players whom they could not have afforded to pay if they were not avoiding making tax payments on their wages.

To the outsider, it seems simple. Rangers must be stripped of all honours won during their financial “doping” years.

It goes beyond even this. The President of the Scottish Football Association is Campbell Ogilvie. He has held influential positions with the SFA and SPL over a period of many years, going back to the 1990’s. At which time, Campbell Ogilvie was the Secretary of Rangers FC.

Indeed, Campbell Ogilvie was himself paid via an EBT during his time at Rangers. Both the SFA and SPL have launched investigations into Rangers’ conduct in the years since 1998, but there is no confidence within the Scottish soccer community that they will take any serious steps to deal with Rangers’ wrongdoing.

One thing Rangers cannot escape though, is financial reality. It finally caught up with them on 14th February when the club was placed into administration.

This is a UK legal term which basically means that a court-appointed team take over the running of the company. It prevents creditors from taking legal action against it, and the administrator must take steps to make the company profitable to ensure creditors are paid.

The administrators may seek to arrange a Company Voluntary Agreement (CVA) with the creditors. This requires the agreement of 76 percent of the creditors by value. It means that all creditors would accept a pennies-to-the-pound deal. Once they are paid, for example, 30p for every pound owed, the company can exit administration and emerge debt-free.

If the creditors do not agree a CVA and the company cannot pay them in full, it is then liquidated. All assets are sold off and the proceeds distributed evenly amongst the creditors. As the majority of Rangers’ debt is owed to HMRC, the chances of a CVA are unlikely. It is the policy of HMRC to reject CVA’s.

The most likely outcome for Rangers FC is that they will soon be liquidated. The club will cease to exist. Here’s where it gets interesting. The SPL yesterday published a set of proposed changes to their Financial Fair Play policy.

Amongst them, is a proposal to allow a club, on liquidation, being allowed to transfer their, “share,” or membership of the SPL, to a new company. This would mean that should Rangers be liquidated, their directors, or anyone else who wants to buy their stadium, training ground and players, can do so and be given Rangers’ place in the SPL.

Effectively, this would mean a debt-free company, called Rangers FC, playing in blue shirts at Ibrox Stadium next season, while HMRC and other creditors (Rangers are in debt to possibly as much as £134m) are left with nothing.

One of those creditors is Heart of Midlothian FC, from whom Rangers signed full-back Lee Wallace. They still owe £800,000, which is unlikely ever to be paid. Another is Rapid Vienna, from whom Rangers purchased Nikica Jelavic, whose goals were instrumental in their winning of the SPL last season. Rapid are still owed £1m, and despite Rangers selling him to Everton FC for £5m in January, Rapid are unlikely to ever see their money.

Effectively, the SPL propose to issue a cheats’ charter, and coincidentally I am sure, just as it looks like Rangers are to be liquidated. Nothing like this happened just four years ago when Gretna FC were liquidated.

Rangers FC is in serious danger of being liquidated because they have lived beyond their means for far too long, in the process distorting the market in Scotland.

It has abused the tax system to give itself an unfair sporting advantage over the rest of the clubs in the SPL.

It has bought players from other clubs it could not afford to pay for and had no intention of ever paying for.

And the Scottish sporting establishment, governing bodies and media, want everything possible to be done to facilitate Rangers, who have destroyed the sporting integrity of the Scottish game, escaping the consequences of their self-inflicted troubles.

We can’t allow the money-tap to be turned off, after all. Can we?'

Thursday, April 12, 2012

AR as the 8th of the mass media?

Presumably everyone noticed last week Google announcing it's initial experiments with augmented reality glasses under the codename 'Project Glass'.

I've posted below the video that demonstrates the anticipated capability of the 'device' that shows voice commands being used to send messages, take photos, share to G+, see the locations of friends, view maps, get product information and so on and so forth.

It's been accepted for some time now that the next evolution of computing is likely to be 'wearable'. We've all seen the speculation around wristband iphone, bendy tablets and all the rest.

If, like me, you have a particular interest in the development of mobile technology and how that relates to the promised personalisation of media and the internet I would suggest that you follow the thoughts and writings of Tomi Ahonen, the former Nokia exec, now independent consultant and recognised as the foremost thinker on the present and future of mobile technology and communication.

Ahonen's 2008 book 'Mobile as the 7th of the Mass Media' is a good place to start, and triggered several lightbulb moments in my own head when I first read it in 2010 (albeit 2 years late to the party) Yesterday Ahonen published a post on his blog giving his endorsement to the notion of Augmented Reality being the next, and therefore 8th, mass medium.

The development of Google Glass is significant as it represents a potential curve jump for a technology - AR - that has been held back or bubbling under for the simple reason (or one of the reasons) that the hardware to support the software has been too clunky or inconvenient.

*Yes, it's hard to believe that we are already looking at smartphones as being clunky...thts exponential for you.

I spent several years at the end of the 90's and early 2000's working with interactive tv, similarly the hardware was not there to support the creativity and innovation, and it is only now that the smart tv platforms are emerging that really lends utility to bring the value to life.

Likewise with AR, perhaps now the hardware platform is starting to emerge that allows the software platform to transcend itself from a gimmicky addition to mobile/portable devices to being a real augmentation to reality/daily life.

Tomi says:

'Yes, AR is cool on smartphones. But that is 'part time' use of AR. What if AR was the first unavoidable mass media channel? The first pervasively consumed mass media? Mobile phones as we know from the 7th Mass Media theory, have unique abilites such as being always connected and being permanently carried. So too will be AR (on glasses) but we don't consume media on our phones in uninterrupted way. The media consumption is in our pocket but we also put it into our pocket, away. These AR glasses by Google will change all that. We are seeing the birth of the first pervasive mass media (that might not be the best term, I have to think about it). So yes, am ready to call it. Augmented Reality is the 8th Mass Medium.'

A valuable technological enhancement or a further step into authentic social life being replaced with a representation?
This remains to be seen.


If Google are on to it then it's safe to assume that the Apple's of this world are also on the case so it's a watch-this-space situation, for sure. For those of us in agency land then it's possibly time to dust off those ditched AR experiments from back in the day.

Here's a recap on the table of mass media with the new addition to the family.

1st mass media PRINT - from 1400s
2nd mass media RECORDINGS - from 1890s
3rd mass media CINEMA - from 1900s
4th mass media RADIO - from 1920s
5th mass media TELEVISION - from 1940s
6th mass media INTERNET - from 1992
7th mass media MOBLE - from 1998
8th mass media AUGMENTED REALITY - from 2010

Tuesday, April 10, 2012

the new radicals

View more presentations from Gareth Kay


Here's a splendid deck from Gareth Kay of GSP which got my vote on Neil Perkin's post of the month feature.

The theme is not new, but it's worth continual repetition.

The world has fundamentally changed in recent years yet the advertising world is still remarkably slow to respond, and what are we going to do about it?

Gareth references John Grant's tome, The Brand Innovation Manifesto, which I have been revisiting lately and also touches on several lean principles which are also currently top of the agenda round these parts.

Good work, chap.

Tuesday, April 03, 2012

don't you ever stop long enough to start?



Keen eyed readers will have noticed a break in transmission from Boat Towers.

I took the opportunity to have the guts of a month off from writing anything as some changes in the work situation afforded me a bit of a break between jobs.

Sometimes a change in one aspect of life is a good opportunity to evaluate some other things, and so I decided to give myself a rest from the sound of my own voice, do a bit of reading and as I had some 'gardening' leave, do a bit of tending to my own philosophical garden and see if my reasons for maintaining this blog still held true.

The good news (or bad news depending on your outlook) is that I intend to stick with my schtick and have determined continue to weave the thread joining punk rock, buddhism-science and un-advertising in these here pages.

Since you asked, on the work front, I've now left Clemenger BBDO and joined Melbourne and Sydney based agency Sputnik, as Director of Innovation.

Although well established in Australia as a 'digital' agency there's a new management team and new direction that has been established over the last 6 months which means we are, in effect, a ten year old start-up - with the appropriate leanings towards the lean and agile there's some exciting disruptive times ahead and I'll look forward to reporting as we go.

In the meantime... Don't stop - give it all you got.

Cheeseboiger!

Wednesday, March 07, 2012

that dangerous age

It's right. When I wake up in the morning it takes time to adjust.

I must be at that dangerous age.

In the absence of anything of any significance to impart on this fine Tuesday, I'm simply posting this superb new direction from Mr Paul Weller. Still rocking and as relevant as ever in 2012.



Thursday, March 01, 2012

the route to everything

I learned a little Japanese phrase some time ago. It was described to me as a simple process by which to achieve anything in life or business or whatever.

Kyo-chi-gyo-i. The route to everything.

Kyo is Goal. Chi is Wisdom. Gyo is Action. I is the resulting status.

In business terms Objectives>Insight>Strategy>Results

Starting with the 'why' rather than the 'what' or 'how'.


Not in the fluffy Simon Sinek sense, but knowing what needs to be achieved from the get go.

This, of course, highlights the most common mistake in 'strategy'. Confusing one's 'Kyo' with one's 'I'.

Confusing the objectives with the outcomes.

Confusing the 'being' and 'doing'.

A roundabout way of coming to todays topic of the relationship between culture and strategy, and a fantastic article by Shaun Carr of innovation consultants Bulldog Drummond in Fast Company.

Excerpt: 'Step inside of any company, no matter the size, stage of development, or level of success, and the culture is either driving the strategy or undermining it. To exist in the first place, a company must have a clear purpose, a deliberate intent, and a directive or set of ideas that it uses to pursue a clear goal, but it's the people who have to execute it. There is abundant evidence in every industry that the best-laid plans (or strategies) are derailed, suffocated, or eaten by cultures that either don't understand or straight-out reject the intent. And this, in turn, slows, sucks the life out of, or sabotages the implementation or execution of the company's strategy.'

The full article can be found at fastcompany.com, but for those of a dot point persuasion Carr has also summarised his ten key points in handy list form.

1. Strategy drives focus and direction while culture is the emotional, organic habitat in which a company's strategy lives or dies.
2. Strategy is just the headline on the company's story--culture needs a clearly understood common language to embrace and tell the story that includes mission, vision, values, and clear expectations.
3. Strategy is about intent and ingenuity and culture determines and measures desire, engagement, and execution.
4. Strategy lays down the rules for playing the game, and culture fuels the spirit for how the game will be played.
5. Strategy is imperative for differentiation but a vibrant culture delivers the strategic advantage.
6. Culture is built or eroded every day. How you climb the hill and whether it's painful, fun, positive, or negative defines the journey.
7. When culture embraces strategy, execution is scalable, repeatable, and sustainable.
8. Culture is a clear competitive advantage.
9. Culture must be monitored to understand the health and engagement of your organization.
10. Strategy and culture both require the clarity and power of brand to bring them seamlessly together.

Culture is either driving the strategy or undermining it, but either way the culture is integral. I'm not sure it eats strategy for breakfast but it's there in the canteen queue.

Sunday, February 26, 2012

cash from chaos



Coming briefly back to the trad vs digital agency debate, of which I shared some views on last week.

There was some negative response from the digital community around my musing that 'brand agencies are best placed to win' in the winner-takes-all game for the digital communications future.

To recap, I said that brand agencies are best placed, should they choose to be.

At the moment, on the whole, they appear to be choosing not to.

So the game is wide open.

The agencies that win will be the ones who adhere to the following criteria, as described by Tom Peters in 1988 and still as valid today as they were back then.

Does your agency (of whatever flavour) provide...

• The best in quality and service
• Enhanced responsiveness and flexibility in its operations
• Continuous and rapid new product development and innovation,
• Diversification and new market exploration.

Tom adds "Excellent firms don't believe in excellence - only in constant improvement and constant change. That is, excellent firms of tomorrow will cherish impermanence - and thrive on chaos."

Surprisingly aligned with Malcolm McLaren's worldview...

'I always feel more comfortable in chaotic surroundings. I don't know why that is. I think order is dull. There is something about this kind of desire for order...that drive out this ability for the [agencies: EP] to become a really exotic, amorphous, chaotic, organic place where ideas can, basically, develop.'

marketing lesson from Psycho Paul /please RT



In series 3 of Ideal, Psycho Paul wants to get the use of Moz's flat for a kidnapping.

'Are you in, or are you out?', he repeats incessantly over 3 episodes until Moz finally has to aquiesce.

Eventually Moz is in, of course.

It also reminded me of the classic scene in Glengarry Glen Ross, in which Alec Baldwin's character, Blake, strides into the local sales office and gives a short sharp ales lesson to the under-performing real estate agents.

ABC. Always be closing.

The lessons, however, are clear. If you don’t ask, you won’t get.

If you don't ask the local weed dealer if you can use their flat for a kidnapping, he won't suggest it to you.

If you don’t ask to be the keynote, it won't just be given to you.

If you don’t ask for the lead article, it won’t just be offered to you.

If you don’t ask for the $XXX,000 salary, it is not just going to be there on the table.

If you want your readers to retweet something or post to Facebook or Pinterest, then ask them to do it for you.

Find out who's in and who's out.

Then you know where you stand.

Also, once someone has committed to doing what you've asked they will want to live up to their promise for the sake of their own reputation and integrity.

In Dan Zarella's Heirarchy of Contagiousness he points to his database of tweets, compiled in order to crunch the most retweetable words or phrases.

Surprisingly, numbers 3 and 4 on the most retweeted list are 'please' and 'retweet'.

So, if you don’t ask, you won’t get.

Now please retweet...

Friday, February 24, 2012

it aint where you're from, it's where you're at

Yesterday I did a talk for AIMIA, the Australian Interactive Media Industry Association, in Sydney.

The theme of the seminar was to look at 'digital' agencies of the near future, what new skills are needed, new technologies, new philosophies etc.

On the panel session at the end one delegate seemed less than satisfied with my answer to one of his questions.

He asked for our predictions as to what the digital communications/commerce land scape would look like in 5 years time.
I answered by stating that the 'future' will take care of itself based on how we respond to the opportunities right here and now.

Remember, we have several of this countries biggest bricks and mortar retailers who cannot yet even offer a simple online commerce solution, never mind anything else.

The notion of the 'future' is often a cop-out. An excuse to not act now, but to put off acting til later. Later often never comes, because tomorrows future then looks different to today's.

There are only two mistakes one can make in any endeavour; not going all the way, and not starting.

It's a mindset, it's where you're at.

There's no excuse to not start. And Seth agrees.

'If you're in Kibera, are you too far from Silicon Valley to write an app?
If you live in New Zealand, are you too far outside the mainstream music world to perform a hit song?
What about an author who lives 3,000 miles from New York?
The magic of our new form of communication is that it's no longer one-way.
If you consume an app, you can write one.
If you can read a blog, you can publish one.
If you can grab an ebook, you can produce one.
The center has nothing to do with geography any longer.
The center is a state of mind.'

Friday, February 17, 2012

i second that emotion



I was reasonably happy to add my signature to brainjuicer and herdmeister's cheeky valentine's card to Millward Brown, following their apparent turnaround in recognising, officially, that emotion plays a more important role in long term branding, 'memory' and recall.

In short, how one 'feels' in response to a brand orchestrates what one 'thinks'.

MB point to the findings of a report by Peter Field entitled 'The Link Between Creativity and Effectiveness' (IPA, 2011)- a study of IPA Effectiveness, Effie and Cannes Lions Awards winners which reveals that ads don't need to persuade to be effective but they do need to trigger emotionally.

You can read about it here.

BUT...

I've seen Peter Field's presentation and while it's fairly entertaining and he's crunched the numbers I'm still slightly nonplussed due to the single-channel nature (ie film) of the examples quoted and researched.

As brands increasingly become things that we 'use', and the myriad of new ways by which a brand can be 'experienced' increases to place so much faith in a brand 'film' - a fairly blunt instrument.

Brand experience being the sum total of all interactions, there are many more emotional micro-touchpoints that can influence on how and what we feel.

So fair play to MB, but let's open up the debate to brand activities beyond one channel.

Thinking in straight lines will keep us going round in circles.

Thursday, February 16, 2012

ghetto blaster



About 12 different individuals either emailed, tweeted or otherwise prodded me towards an article on Mumbrella yesterday, so I figured it must be of interest.

The article entitled 'Traditional agencies are driving away their digital superstars with their old ways' is an argument from digital agency strategist Daniel Monheit around how Australia’s 'creative' (ie big advertising shops) agencies will never be able to keep digital talent.

Here's his nub.

'...[digital talent] don’t last six months in traditional agencies. They suffocate, or are crushed under the weight of endless banner campaigns and microsite rollouts based on print ads. Their brilliance, ingenuity and ambition goes unnoticed in the opulent shrines dedicated to 30 second spots, catchy jingles and 10% commissions.'

Despite notionally agreeing with much of his schtick I'm compelled to say that I still feel that the 'brand' agencies are best placed to be doing the great digitally driven work, should they choose to take the opportunity.

At the moment they still have the budgets, the weight in terms of resource and the brand nous.

The issue is that many 'digital' agencies have is a 'tactical' focus rather than a 'strategic'.
The brand agencies have the instinct to think at a higher level.

It's all there for the taking for the big agencies but yes, I agree that there is the problem of mindset.
It's no use cramming digital talent in at the bottom of the pile, the change has to happen at the very top.

As an example, the recent restructure at JWT North America (the oldest ad agency in the world, remember) that saw Jeff Benjamin, the ex-Crispin Porter + Bogusky interactive creative director join as Chief Creative Officer, and Mike Geiger, formerly chief digital officer at Goodby, Silverstein & Partners, has been named as President, Chief Integration officer, JWT North America.

So it is happening.

For the rest of us, yes there is the temptation to feel undervalued or undermined, but we have a mindset issue too.

Here's an excerpt from a piece I wrote in July last year, In The Ghetto, which seems strangely relevant to this conversation.

My irk is that 'the digital' is invariably 'other'.
By labelling it digital it's somehow SEPARATE from 'proper' planning or 'proper' creative.
It becomes secondary by it's otherness.
It's down the totem pole.
It's the little brother or sister.
The add-on after the real stuff.
The nice-to-have.
'...Lets get the basics right first then do some social...'
This is not a pop at the traditionalists per se.
It's the digitalists that are as much the problem, by revelling in their otherness.
My fellow digerati, honestly, until we figure this out we'll always be in the ghetto.


Thursday, February 09, 2012

not making tea [cc @servantofchaos @robertc1970 ]



A stellar looking line up for Day One of Digital Advertising World, in Melbourne in April.
The right-dishonourable Robert Campbell esquire, the Servant of Chaos, Gavin Heaton, and my humble self on the same bill.

Despite the notes on the brochure can I just add that I shall not be providing morning tea, nor making any sort of exhibition of myself.

Friday, February 03, 2012

appointment to tweet part 346



According to Fast Company, Twitter exec Adam Bain predicts that at least half of Super Bowl XLVI ads will contain a Twitter hashtag.

They say ‘If last year was the year that ads started incorporating Facebook addresses into their creatives, this year--at least this Super Bowl--might be the year that hashtags reign supreme.’

Tags to watch out for will include Coca-Cola's #GameDayPolarBears and H&M's #beckhamforhm.

The hashtag drive is part of a Twitter sponsored activity called Ad Scrimmage.



'...ads can compete to see which gets the most buzz in the week following the game. The system builds on previous voting programs Twitter has developed for shows like X Factor. Fans vote by tweeting and directing their followers to the custom ad gallery on the Super Bowl website. Ads that get the most votes move to the top of the list, and the winner gets a free Promoted Trend on Twitter.'

Good to see USA catching up with us at ClemengerBBDO in Melbourne.

We've been tagging Carlton Draught spots with #carltondraught since back in October 2010, of course... ;)

The same time that we coined the phrase 'appointment to tweet'.



HT Andrew Pascoe

Friday, January 20, 2012

a war we have to win



On the off chance that even just one person who may read this is not up to speed with the implications of SOPA and PIPA, and has not been exposed to the clip above; if you are that person then please spend 15mins at some point to watch this video shot during the week at the TED offices.

Clay Shirky explains the real effects and the threat of the proposed legislation.

Of course, the details of the shutting down - and arrest of key staff - of file sharing service Megaupload, by US agents earlier today gives a clear indication of why this is an international issue, not simply US legislation.

'None of the defendants are American citizens, and the site was mainly operated from Hong Kong. But the U.S. government was able to go after them — without SOPA or PIPA in place — because Megaupload used Internet hosting service providers located in Virginia, processed payments using U.S.-based Paypal, and worked with an online advertiser based in California.'

There's also an opinion piece written by Shirky in The Guardian to read from which the below is an excerpt.

'...the law would apply not just to actual copyright violations (the nominal goal of the law) but to any site that was "facilitating the activities" of copyright infringement, a term nowhere defined but vague enough to include mentioning the existence of such sites, which is enough to make them findable. Like a fast-spreading virus, the proposed censorship moves outwards from the domain name system, to include any source of public web content in the US.

If the phrase "any source of public web content" seems like a dry detail, substitute the name of your favourite web publisher: you. The US is, for the moment at least, the world's premier host of sites that support user-generated material – Facebook, Twitter, Flickr, Wikipedia, Reddit, on and on. And under the proposed law, every one of those sites would have to take steps to prevent publishers, which is to say people, which is to say you, from helping anyone find out about the existence of sites the US media firms don't like. And since the law doesn't require a private company to provide any advance notice before the blacklisting, these sites will be forced to spy on their users, in advance and all the time, to make sure you are not talking about sites media firms in the US do not want you to talk about, even if you are not a US citizen.

Sopa and Pipa are, quite simply, an attempt to create a privatised form of international censorship, and because the censorship would have to be nearly total to be effective, they would have a profound and chilling effect on any form of public conversation among ordinary citizens. It would render the internet a place where the only content to be seen or heard or read is produced by professionals, with the rest of use relegated to the role of pure consumption.'


can you count, suckers?

Anything that kicks off it's pitch with Cyrus from the Gramercy Riffs, gets my vote.



Part of the Make It Count campaign — Life is a sport. Make it count - the NikeFuelband is a Nike+ extension, a rubber bracelet worn on the wrist during exercise and sports activities to measure 'steps, calories, time & Fuel metric'.

It syncs with your iphone and also integrates with social flavour of the month Path, to journal your daily activity.

HT The Kaiser