This sums up exactly the problem facing Australian retailers.
The problem being that the vast majority don't even have a scooby what their customers problems really are.
They, in fact, don't have it all wrapped up.
For fuck's sake marketers, NO, I am not "stuck for gift ideas". I am stuck for *time* to shop for my own, superior, ones.
— Reuben (@reubenacciano) December 21, 2011
Full marks to The Garden Doctor for the wit in retort, but it should have come from Myer or Jones, if they were listening.
@reubenacciano stuck for time to shop this Newtonmas? Try our patented time dilator, only available last week from a store relative to you.
— The Garden Doctor (@thegardendr) December 21, 2011
Imagine the rich pickings for companies that listened properly for customer problems that they were in a unique spot to fix?